ABOUT US
MEET OUR TEAM
MANAGING DIRECTOR
Amelia Ts’ekelo
NAMES OF DIRECTORS
Amelia Mareitumetse Ts’ekelo
Reitumetse Ts'ekelo
Neo Ts’ekelo
Moeketsi Ts'ekelo
MISSION STATEMENT
M&A Security Operations is a security solutions and guarding facility registered with the Ministry of Home Affairs in Lesotho. It was established to meet a wide range of needs experienced by the security industry.
OUR OBJECTIVES
To provide the best quality security services and training through combined utilization of skills, knowledge and expertise of our instructors and administrators.
AREA OF OPERATIONS
Parastatal organizations
Offices
Government Ministries
Residences
Hospitals/Clinics/Wellness centers
Schools
Commercial Areas
WHAT YOU NEED TO KNOW ABOUT M&A SECURITY OPERATIONS
- -We believe in “duty first” which makes us the most efficient security agency in the country
- -We communicate with our guards at their posts 24hrs daily.
- -Transport is stand-by to meet urgent request from our guards in the field.
- -Our prices are negotiable.
RECRUITMENT
Currently the service employs 320 employees. All prospective employees are in good health, are between 25 and 55 years of age. They have attained a minimum of COSC level of education. Therefore, they can speak and write English and have an exemplary work history. Their final clearance process includes a full face photograph and a finger print check with the Lesotho Police Force.
TRAINING
Successful applicants undergo a three-month induction and training course in procedures and policies of security. The graduates are appointed on a four-month probationary period. During this time, they receive regular formal instructions and are closely supervised. There is also an on-going programmeof regular refresher courses.
HOURS OF WORK
Hours of work are five shifts of twelve hours per week, then two rest shifts. All guards are obliged to report to the parade 30 minutes prior to posting. At an open-ranks inspection, each officer is inspected for appearance, dressing, grooming, sobriety, etc.
POST STANDING ORDERS
Each post is equipped with standing orders detailing procedures, which are regularly updated, plastic-covered, and maintained in a binder in each guard house. The post guard logs occurrences as well as any information required by the client such as registering visitors and staff movements to and from the premises.
POST RADIO
Each post is radio equipped and supported by a battery back-up system. Radio checks are conducted every 30 minutes during the shift, with the guard initiating the call. Failure to report within five minutes of the scheduled time results in the automatic dispatch of the Reaction Team to investigate.
GROUND PATROLS
The post-guard must patrol the property consistently at pre-determined intervals, using a state-of-the-art guard-monitoring system based on transponder / micro-chip technology. The system enables us, through a customized software programme to identify the guard, the client site and the shift date. It records the frequency of site patrols and the time each site station is visited. This report is printed out on a daily basis and is key management tool for guard performance evaluation.